Education
James Madison University, Harrisonburg, VA
Bachelors of Science, Hospitality Management
Minors: General Business and Sociology
Date of Graduation – May 2014

Skills/Achievements
Certified in ServSafe for 5 years
Certified in TIPS (Alcohol Safety) for 3 years
Conversation in Spanish
Conversational in Vietnamese
Proficient in Microsoft Office

Career Experiences
The Curious Grape, Arlington, VA | Cheese Bartender | August 2013 – Present
– Handled customer service and satisfaction on a daily basis
– Plated, served and created cheese plates, dessert, and coffee
– Served as a retail assistant

Rumors Boutique, Richmond, VA | Summer Intern | July 2012 – August 2012
– Organized and executed photo shoots for online promotion, product sales and marketing
– Styled models for photo shoots and lead a team of make up artists, photographers and models
– Organized and planned events around the Richmond area to create a stronger sense of community

Cassianna Spa, Arlington, VA | Receptionist and Marketing Assistant | June 2007 – Present
– Handled all business transactions and served as first contact with incoming clients upon arrival
– Handled customer service on a daily basis
– Created new marketing ideas, banners, menus, etc
– Organized and executed five different customer appreciation days in the summer of 2012

Aramark, Harrisonburg, VA | Extern | January 2012 – May 2012
– Prepared meals for over 500 students and staff, which included learning about kitchen and food safety
– Handled customer service and satisfaction on a daily basis
– Worked closely with supervisors in providing a memorable dining experience for students

Outer Consulting, Arlington, VA | Intern | May 2011 – August 2012
– Organized and planned a “thank you” luncheon for the nonprofit, Tigerlily Foundation
– Served as the lead planner and main contact for the above mentioned luncheon
– Collaborated with a fellow intern to organize and plan a 5K led by Tigerlily Foundation

Extra Curricular Activites / Community Service
Kodachrome, Virginia | Representative | 2013 – 2014
– Organized, planned and executed  dance workshop for the hip hop dance community at James Madison University
– Worked and collaborated with other representatives at neighboring colleges in Virginia
– Assisted for advertising and marketing hip hop dance workshops each month

First Year Orientation Guide [FrOG], Harrisonburg, Va | August 2013 – May 2014
– Guided incoming first year students at James Madison University
– Served as a resource and positive role model for first year students
– Became an example of positive integration into college life

Mozaic Dance Team | Member | 2012-2014
A competitive hip hop dance team at James Madison University that strives to promote diversity and hip hop culture through out campus.

Visual Distortions Dance Crew | Secretary, Vice President, Senior Advisor | 2011 – 2014
A hip hop dance crew that strives to create a safe space for dancers or nondancers to learn about hip hop culture. Based more on growth than performance, Visual Distortions Dance Crew promotes community and family through dance.

[full resume available upon request]