A customer tells you that their IT staff is knowledgeable and will be able to implement any solution. How could you respond to help the customer understand the value of professional services?
A. How will your staff manage everyday workloads and projects while trying to transform your business?
B. Have you considered how much you could save by moving workloads to the public cloud so you can reduce your IT staff?
C. Does your product warranty provide next day replacement for parts?
D. How comfortable are you in taking the risk that if a problem occurs, it will happen during business hours?
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