Giving Recognition
A quick tip regarding recognition.
In Environmental Services, we are aware that first impression of our facility is very important to our clients and other staff, so we strive daily to provide a clean, safe and attractive environment. We also ensure that patient rooms are cleaned to the highest level to prevent cross contamination. The hospital, staff and patient depend…
Do have your 2011 yearly goals written down yet? I sure hope you do. If not, while no one is looking, get busy and do it already. Do you have your 90-day goals written down? Your weekly goals? How about your daily goals? Unfortunately, the vast majority would have to admit that they do not…
We have been doing patient rounding where we go see the patients and ask a few questions like, was your housekeeper friendly, was your room cleaned satisfactorily, is there anything we can do for you? We get good feedback and has helped our HCAHPS and Press Ganey scores. Recently I’ve started using workers that have…
As part of the proposed changes to healthcare, reimbursement for hospital care and post-acute care will be bundled; patient readmission’s will be at a lower rate in some cases; hospital reimbursement and performance will be directly linked; and physician self-referral will be more closely regulated. Out of those four important items, environmental services has a…
It doesn’t take much skill to spot a problem. The majority of us in Environmental Services can see the obstacles in front of us, yet only a select few see the opportunities. We need to understand the need to stop focusing on problems and look for opportunities to improve our operations. I have learned to…
Are “White Boards”, erasable patient information boards allowed in HIPAA? White boards, erasable patient information boards, are a means of communicating certain information about patients to the healthcare providers who care for them. One use is a board that has patient safety-related information about an individual patient. This information might include fall precautions, transfer status,…