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Compliance Updates

TOTO Sport and TOTO Casino launch instant payouts in the Netherlands with Trustly

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TOTO Sport and TOTO Casino, a leading online gaming operator and part of Nederlandse Loterij, has launched the industry-leading instant payout solution offered by Trustly, the global leader in open banking payments.

By enabling instant withdrawals for its players, TOTO Sport and TOTO Casino will enhance user experience and drive player trust, preference and loyalty. According to research done by Trusty, 8 out of 10 players say that fast payouts are important when choosing an online gaming or betting provider.

TOTO Sport and TOTO Casino are owned by Nederlandse Loterij, the state-owned and largest gaming organization in the Netherlands. Nederlandse Loterij was one of the first operators to hold a Dutch online gaming license and provides nine game brands across multiple verticals, including TOTO Sport and TOTO Casino.

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Trustly is the leading open banking payment provider for online gambling in the Netherlands and is the provider of choice for the majority of licensed operators in the market. Apart from its core instant deposit and payout products, the company recently introduced its revolutionary user onboarding product Pay N Play 2.0, which is set to go live with multiple operators in 2023. Trustly is also one of the official cPSPs offering iDEAL payments in the Netherlands, making the overall payment product offering of the company second to none in this competitive market.

Trustly’s VP of Gaming Vasilije Lekovic commented: “Trustly’s partnership with TOTO Sport and TOTO Casino is a testament to the product quality, reputation and reliability of Trustly in the Dutch online gambling market. Our unparalleled instant payout product, in combination with the rest of our open banking payment offering in the Netherlands, has established Trustly as the partner of choice for multiple operators in this market and we’re very excited that TOTO, one of the market leaders, has joined that group. We look forward to working closely with TOTO so we can help bring more value to the company and its users.”

Arjan Blok, CFO Nederlandse Loterij, commented: “We are pleased to introduce instant payouts for our customers via the Trustly platform. Players in the Netherlands are already used to instant payments in all their personal bank transfers and in their deposits for online gaming. It is no more than logical that this is now also possible for our payouts. This will enhance the experience for all of TOTO’s customers.”

Trustly’s best-in-class tech platform built on Open Banking capabilities connects the world’s top brands with consumers who can pay directly from their bank accounts. Founded in Stockholm in 2008, Trustly is an innovator within Open Banking, establishing instant deposits and withdrawals before the concept was widely understood and advising the EU Commission on the landmark regulatory framework PSD2.

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Compliance Updates

MGA: Updates Relating to the “New Recognition Notice Certificate” and “Recognition Notice Certificate Annual Maintenance” Applications

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The Malta Gaming Authority (MGA) has notified all prospective and current holders of a Recognition Notice Certificate (RN Certificate) that the guidance pages for the following applications have been updated:

New Recognition Notice Application; and,

Recognition Notice Annual Maintenance Applications.

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The Applications Page has been updated to reflect the documentation that is required to be submitted via the Licensee Portal to apply for a new RN Certificate. Particular attention is to be paid to the details which are to be covered in the “Legal Opinion” section.

The Compliance Page now reflects the documentation that is gathered annually when the RN Certificate maintenance application is reviewed by the MGA. The RN Certificate holder has to submit a “Recognition Notice Annual Maintenance” application via the “Online Services” dropdown in the Licensee Portal on an annual basis, prior to the anniversary of the RN Certificate. The application should be submitted at least two months prior to the anniversary.

Should there be any changes made to the licence/s issued by the foreign jurisdiction, the addition of new foreign licence/s, or pertinent changes to company details, RN Certificate holders will now be required to submit a new application found within the “Online Services” dropdown: “Changes to Recognition Notice Certificate” application. This application must be submitted whenever there are updates to the details previously provided to the Authority. This includes adding new foreign licences, modifying existing foreign licences in the current RN Certificate, and updating company details, directors, or domains.

RN Certificate holders should ensure that the information held on record is accurate and representative of the RN Certificate holder’s operations at all times, and not just at Annual Maintenance stage.

The changes to the application requirements for both new RN Certificates, as well as the Annual Maintenance of the RN Certificate, will come into force as of 1 July 2024, although applications submitted in line with the revised guidelines before this date will also be accepted.

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The post MGA: Updates Relating to the “New Recognition Notice Certificate” and “Recognition Notice Certificate Annual Maintenance” Applications appeared first on European Gaming Industry News.

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Compliance Updates

EvenBet Gaming obtains certification to enter the Netherlands

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Industry-leading poker experts commit to expanding in competitive and highly regulated Dutch market

EvenBet Gaming, a leading developer of online gaming software and solutions, has secured a Dutch certification to provide regulated gaming operators in the Netherlands with access to its suite of poker and card games.

The country’s regulator Kansspelautoriteit (KSA) awarded the certificate following a BMM Testlabs technical assessment, marking a crucial milestone in EvenBet’s strategic growth plans.

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The Netherlands regulated online poker in 2021, and EvenBet’s entry cements its spot as one of the few providers offering this product vertical in the region.

Licensed Dutch operators can now integrate EvenBet’s most popular poker and card games, as well as benefit from a sophisticated CRM solution to manage poker tables and customers.

While many major providers and operators in the online poker sphere have exited the market following regulatory updates, EvenBet’s arrival highlights its dedication to bolstering its presence in highly regulated jurisdictions and strengthening its overall reputation as a trusted supplier.

Dmitry Starostenkov, CEO at EvenBet Gaming, said: “Receiving a Dutch certification is a key moment in EvenBet’s history. It showcases our desire to work within the strictest jurisdictions to ensure players receive the highest-quality gaming experience and that sports betting operators, casinos and dedicated poker rooms have the tools to manage these effectively.

“It is the latest move in our extensive commercial strategy, and we are delighted to be entering a market that is serviced by only a handful of the most dedicated developers.”

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The post EvenBet Gaming obtains certification to enter the Netherlands appeared first on European Gaming Industry News.

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Compliance Updates

MGA Publishes New Guidance Manual Related to Reporting of ADR Proceedings

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The Malta Gaming Authority (MGA) has published a new guidance manual related to the reporting of the Alternative Dispute Resolution (ADR) proceedings. The manual aims to provide licensees with a clear outline of the expected requirements and procedures relating to the submission of monthly ADR reports using the Licensee Portal on the website.

In line with Part V of the ADR Directive (Directive 5 of 2018), B2C licensees are required to report to the Authority each dispute that has been referred to the ADR entity, together with the conclusion of such dispute once a decision has been taken by the ADR entity. In this regard, a new report entitled “ADR Report” has been created and can be accessed from the “Company Timeline” on the Licensee Portal.

This reporting requirement comes into effect from this month. Consequently, the first submission needs to be made by not later than 20 June 2024, whereby licensees are required to report the disputes that were referred to their respective approved ADR provider in the previous month.

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The post MGA Publishes New Guidance Manual Related to Reporting of ADR Proceedings appeared first on European Gaming Industry News.

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