Compliance Updates

SOFTSWISS Anti-fraud Team Obtains ICA Certification

Published

3 years ago

August 20, 2021

Reading Time: 2 minutes

The SOFTSWISS Managed Services Anti-Fraud team concluded the training course in Know Your Customer (KYC) and Customer Due Diligence (CDD) awarded by the International Compliance Association (ICA).

The newly received certification will now help the team to increase the level of provided support, by building up expertise in the field of KYC procedures and applying the acquired knowledge in practice.

The certification course helped upskill the Anti-Fraud team’s professionals. The team built on top of its knowledge in performing customer background security checks. The results of the course are bound to increase objectivity in terms of operator/player conflict resolution. Furthermore, the training course will also benefit overall case resolution time, by streamlining existing KYC processes.

The ICA’s certification is globally recognised and is a standard of competence in the field of financial and identity theft crimes.

Anastasia Vyshinskaia, Anti-Fraud Team Lead, said: “Our team is always eager to learn and this time we’re excited to announce that two of Anti-Fraud team members graduated from the course in KYC and CDD. Similar to the whole SOFTSWISS brand, our team is striving for excellence in all services, from investigating abusive behaviour to recognising and detecting suspicious player activity and cases of identity thefts.”

The Anti-Fraud team forms part of SOFTSWISS Managed Services, which also includes First Line Support and VIP & Retention service teams . The Anti-Fraud service provides all SOFTSWISS Online Casino Platform clients with outstanding security coverage, by not only delivering the security checks but also helping clients improve fraud prevention. The service includes: checking bonus abuse players, evaluating and blocking duplicate player accounts, and investigating potential collusion.

About SOFTSWISS

SOFTSWISS is an international tech brand supplying widely acclaimed, certified software solutions for managing iGaming operations. SOFTSWISS holds a number of gaming licenses, providing a “one-stop-shop” white label solution by taking care of all technical, legal, and financial processes on behalf of its customers. The company has a vast product portfolio, which includes an Online Casino Platform, Game Aggregator with thousands of casino games, an affiliate platform, and a recently launched sportsbook platform. In 2013 SOFTSWISS was the first in the world to introduce a bitcoin-optimized online casino solution. The company has thus been regarded as the leading technical expert when it comes to the use of cryptocurrencies in online gaming.

Compliance Updates

Ukraine Regulator KRAIL Blocks 371 Illegal Gambling Sites

Published

18 hours ago

June 11, 2024

Niji Narayan

ukraine-regulator-krail-blocks-371-illegal-gambling-sites

Reading Time: < 1 minute

The Ukrainian Commission for the Regulation of Gambling and Lotteries (KRAIL) has announced that it has blocked 371 unlicensed gambling websites. It said joint action with the security service led to the issue of Order No. 451/2256, which instructs service providers to block the domains using Domain Name System (DNS) servers.

KRAIL said that during April and May it issued 1000 orders to limit access to domain names and subdomains.

While KRAIL remains operational, Ukraine’s parliament voted in April to disband the regulator. There had been criticism of the regulator’s collegial structure, which requires at least five of its six members to be present for meetings to be valid. Amid disruption caused by military service following the Russian invasion, this has often led to meetings being cancelled and long delays for licence applications.

There will be a second reading of the bill before it can be signed by President Volodymyr Zelenskyy. The liquidation of KRAIL would put gambling regulation under the digital transformation ministry until a new regulator is established.

The post Ukraine Regulator KRAIL Blocks 371 Illegal Gambling Sites appeared first on European Gaming Industry News.

ADG

Arizona Department of Gaming to Accept Applications for Event Wagering Licenses

Published

19 hours ago

June 11, 2024

GamingAmericas.com

arizona-department-of-gaming-to-accept-applications-for-event-wagering-licenses

The Arizona Department of Gaming (ADG) is pleased to announce that it will begin accepting applications for event wagering licenses in July. Pursuant to A.R.S. § 5-1304 and A.A.C. R19-4-105 and 106, ADG will accept applications for no less than one event wagering license reserved for Arizona Tribes and no less than one event wagering license reserved for Arizona Sports Franchises, as defined in A.R.S. § 5-1301(7).

Prospective applicants are encouraged to review the provided materials on ADG’s website carefully to understand the application process and requirements.

The application window for event wagering licenses will open on July 8, 2024, and will close on July 19, 2024 at 5 PM. Applicants must submit their completed applications within this timeframe in order to be considered for a license. ADG will thoroughly evaluate all applications received based on the established criteria pursuant to the State’s event wagering rules and statutes.

Interested parties are encouraged to visit ADG’s website for detailed information on eligibility requirements, application procedures, and relevant timelines: LINK

Balkans

CT Gaming’s Newest Multigame ‘Tower Link’ has been officially certified for Bulgaria and Georgia

Published

2 days ago

June 10, 2024

George Miller

ct-gaming’s-newest-multigame-‘tower-link’-has-been-officially-certified-for-bulgaria-and-georgia

Reading Time: < 1 minute

CT Gaming is pleased to announce that the company’s latest multigame, Tower Link, has been officially certified for Bulgaria and Georgia.

This certification reflects CT Gaming’s commitment to the highest quality standards, ensuring that Tower Link complies with all regulatory requirements for a safe and fair gaming environment. The team conducted numerous tests to ensure that every aspect of the game meets industry standards while providing an enjoyable player experience.

The Tower Link multigame package features 10 captivating games, each linked to a progressive jackpot. This setup offers players the chance to win the grand prize with every bet. During play, each symbol can turn gold and accumulate in the chest, and depending on the number of golden symbols, players can be awarded either the Mega or Major jackpot.

Developed with stunning graphics, visual effects, intuitive user interfaces, and innovative bonus features, these games are designed to captivate players. The diverse mechanics, including cascading reel games and more, offer users a variety of choices and excitement. The multigame format allows players to switch seamlessly between games, enhancing their overall gaming experience.

The post CT Gaming’s Newest Multigame ‘Tower Link’ has been officially certified for Bulgaria and Georgia appeared first on European Gaming Industry News.