Privacy Policy

Data Protection and Privacy Statement

We are the data controller of any personal information you provide to us or personal information that has been provided to us by a third party. We collect and process information about you in order to arrange insurance policies and to process claims.

Your information is also used for business purposes such as fraud prevention and detection and financial management. This may involve sharing your information with third parties such as insurers, brokers, reinsurers, claims handlers, loss adjusters, credit reference agencies, service providers, professional advisors, our regulators, police and government agencies or fraud prevention agencies.

We may record telephone calls to help monitor and improve the service we provide.

For further information on how your information is used and your rights in relation to your information please see our: Data Protection & Privacy Statement

If you are providing personal data of another individual to us, you must tell them you are providing their information to Matrix and show them a copy of this notice.

The Individual Insurers Privacy Policy’s are shown in appendix 3 of the Policy. Their full Privacy policy’s can be viewed from their websites:

Contessa Ltd on behalf of Axis Speciality Europa SE

PEN Underwriting on behalf of Argo Global & Others

Syndicate 1991 at Lloyd’s

Markel Privacy Statement