André Krijnen

Claims to Windows Token Service (c2wts) problems

by on Aug.12, 2010, under .NET4.0, c2wts, Excel Services, SharePoint 2010, Windows Server 2008

Not alot of people had these issues regarding the Claims to Windows Token Service, but I had some problems with it. For some reason on Windows Server 2008 with Service Pack 2 and all prerequisites installed except voor KB971831-x64 HotFix voor WCF c2wts couldn’t be started. In the event viewer and in the ULS logs I had alot of messages that it takes too long to start te service.

Also when I browsed to the http:///SecurityTokenServiceApplication/SecurityToken.svc I had an internal server error. So I knew that were some problems. I did also knew that I couldn’t install the KB article voor WCF. So I knew that this could cause the issues regarding the c2wts service.

For some reason or another it tries to make a connection to the outside world(internet) from the Service Application in order to get the ssl certificate, but this isn’t possible when you are at a production network of a cliënt. So I checked the config file of the SecurityToken.svc and I found out that there is a .NET framework 4.0 mentioned in it. So I downloaded the .NET Framework 4.0 and installed it on the production servers hosting SharePoint.

After installation it worked without any problems. I don’t know what fixes it, but it okay, because know we can use Excel Services as it should be.


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