Multi-Channel Commerce - Ecommerce Consultancy
14936
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Multi-Channel Commerce

The fast-paced growth of technology and eCommerce services is moulding the expectations of your online customers.

 

 

Ensuring that your multi-channel strategy meets your revenue and profitability targets is key for the success of your online business.

 

Whether it is marketplace integrations and management, executing your mobile strategy or offering your customers greater choice through click-and-collect or same day delivery, we can support you. By analysing your business capabilities and customer requirements, we can provide you with a project scope for expanding your multi-channel offering based on what is best for your business.

 

We will provide support and advice at every stage of the execution. Ensuring new operations are integrated into internal processes will allow your business to remain focused and effective at every stage.

Ecommerce consultancy case study on Office Shoes

RELATED CASE STUDY: OFFICE SHOES

 

OFFICE shoes is an international footwear retailer with an established online presence and over 150 brick-and-mortar stores globally. As one of the UK’s leading high street retailers, OFFICE prides itself in its large selection of popular footwear and accessories brands.

 

OFFICE wanted to find an effective, and long term solution that would monetise the build up of defective and end of line stock, but required support to develop and implement a suitable framework. The key challenges were in assessing the current quality control processes, existing in-house stock and order management capabilities, analysing suitable selling platforms, whilst evaluating the volume of defective stock in the business.

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